Quick Guide to NBCS

User Services:

  • Electronic help desk: email to help@rci or help@eden
  • Telephone help desk: 732-445-2296 (Info Center)
  • Info Center web page
  • Assoc. Director: Eva Michna, michna@nbcs, 732-445-2420
Systems and Operations:

Network Services

Education and Documentation
  • Electronic help desk: help@rci or help@ici
  • Telephone help desk: 732-445-2296 (Info Center)
  • Information on education and documentation is available through the main NBCS web page, which is maintained by Education and Documentation
  • Manager: Marily Zielinski marily@nbcs, 732-445-2428
Campus Computing Facilities:
  • Electronic help desk: most support is done in person. However you may contact CCF support staff by using the "feedback" link at the bottom of the main CCF web page.
  • Telephone help desk: phone numbers for each site are available through the CCF web page.
  • Assoc. Director: Paul Sullivan, psull@nbcs.rutgers.edu, 732-445-2449.
Microcomputer Support Group:
  • Electronic help desk: most requests should go through help@rci
  • Telephone help desk: 732-445-2296 (Info Center). Info Center staff have phone and pager numbers for the MSSG staff.
  • MSSG web page
  • Assoc. Director: Frank Reda, reda@nbcs.rutgers.edu, 732-445-3264
LCSR Computing Facility:
  • Electronic help desk: help@ your system name
  • Telephone help desk: 732-445-2443.
  • LCSR Computing Facility web page
  • Assoc. Director: Rick Thomas, rbthomas@klinzhai.rutgers.edu, 732-445-4301.
Distributed Support:
  • Asst. Director: Mary Ann Chianelli, mac@rci.rutgers.edu, 732-445-4586